EO Energy Outcomes

Turning home energy upgrades into real-world savings

Energy Outcomes is an independent, evidence-led initiative that verifies whether retrofit measures (solar, heat pumps, insulation) deliver the bill savings and carbon reductions intended—especially for older and low-income residents.

Run a 10-home pilot Request the 1-page brief

What we deliver

  • • Short, in-home optimisation checks
  • • Tariff alignment for electric heating / solar export
  • • Resident enablement & safety guidance
  • • Anonymised KPI dashboard for council reporting

Independent verification

We confirm that installed measures perform as expected and capture simple fixes before they become complaints.

Resident-centred optimisation

We focus on households most at risk of under-using upgrades—older residents and those on electric tariffs.

Council-ready reporting

One-page per-home summary plus anonymised dashboard suitable for grant monitoring (ECO4, GBIS, HUG2).

For councils & funders

  • • M&E-ready outputs for ECO4 / GBIS / HUG2 reporting (anonymised dashboard + per-home one-pager).
  • • Cuts post-install support costs by preventing avoidable call-backs and complaints.
  • • Supports vulnerable residents (PSR alignment) with in-home guidance that builds confidence and safety.
  • • Independent verification: third-party, non-installing checks; clear referrals back to approved contractors.
  • • Integrates with delivery chains (Warmer Homes partners, accredited installers); we do not sell or install hardware.
48
homes spot-checked
82%
uncertain about tariff
37%
avoiding heating due to cost

Resident impact

  • • Clear, calm explanation of controls and schedules.
  • • Tariff check and switching support where appropriate.
  • • Simple actions to stay warm affordably and safely.
  • • No sales; independent advice only.
Aligned with
Warm Homes Northumberland ECO4 / LA‑Flex GBIS HUG2

10-home pilot for councils & delivery partners

  • • Scope: 10 homes in a defined locality (e.g., a ward or parish).
  • • Visit: ~60 minutes per home; consented photos of controls/meters; no PII retained.
  • • Checks: controls setup, tariff suitability (incl. export), simple behavioural guidance.
  • • Outputs: one-pager per home; aggregate KPI dashboard; de-identified evidence pack.
  • • Referrals: defects or complex issues routed back to approved installers or schemes.
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Assurance

  • • DBS checks for visiting staff
  • • Public liability cover
  • • GDPR-compliant, anonymous reporting
  • • PAS 2035-aware methodology

Contact

For a brief call or to request the 1-page pilot brief, get in touch directly:

Email: info@energy-outcomes.org.uk
Lead: Jack Milligan